Agreements and renewals
The agreement says what was approved. The renewal starts on time.
Revenue is decided twice: when the agreement is signed and when it is renewed. rivonOS runs both on the same record as the quote, so the terms you approved are the terms you bill, and the renewal starts six months out.
“Was the escalation 8% or 6%? Let me find the signed copy.”
The quote was approved in one place, the agreement was drafted in Word, and the signed PDF is in someone's inbox. By the time the renewal comes round, the person who negotiated it may have left.
- The agreement quietly differs from the approved quote, and nobody compares them.
- Escalation dates are in the agreement, not in the billing schedule.
- Renewals are noticed when the client gives notice.
- Move-outs inside the lock-in are agreed without anyone checking what is owed.
What a missed term costs
A renewal noticed late is renegotiated from weakness. An escalation that never reaches the invoice is simply lost.
₹25.11L
a year, if Northstar's 8% escalation on 1 January 2028 is missed.
(₹11,772 − ₹10,900) × 240 seats × 12 months = ₹25.11L, before GST.
₹4.03L
a year, if the Kharadi Annexe agreement renews at today's rate instead of today's centre price.
(₹12,600 − ₹11,900) × 48 seats × 12 months = ₹4.03L.
Illustrative data: Altura Workspaces and Northstar Labs are fictional. Screens are faithful renderings of rivonOS.
From accepted quote to the next renewal
Accepted quote
Northstar accepts QT-2026-0418. The agreement is drafted from it, not retyped.Deviation check
rivonOS compares the agreement with the approved quote, term by term. Anything different goes back for approval.Signed version
AGR-ALT-0412 is signed and recorded. The signed version cannot be edited; later changes are amendments.Signed 19 Oct 2026
Obligations
Commencement, both escalations, the notice window and expiry become dated obligations with reminders.Renewal
Renewals open 180, 90, 60 and 30 days before expiry, with risk reasons and the next action.Expansion
Northstar asks for 80 more seats. The new opportunity starts with the full history of the account.
| Term | Approved quote | Agreement |
|---|---|---|
| Price per seat | ₹10,900 | ₹10,900 |
| Seats | 240 | 240 |
| Term | 36 months | 36 months |
| Lock-in | 24 months | 24 months |
| Notice | 90 days | 90 days |
| Escalation | 8% a year | 8% a year |
| Security deposit | 3 months | 3 months |
If any term differs, the agreement goes back for approval before it can be signed.
Every renewal, six months out, with the reasons
The renewal list shows what is coming, why each one might be at risk and what to do next. Each renewal carries the account's history: past escalations, concessions and what the centre charges today.
- Halcyon Health, KharadiExpires in 41 daysNo proposal sent
- Atlas Freight, Viman NagarExpires in 70 days₹7.9L overdue for 64 days
- Northstar Labs, Kharadi AnnexeExpires in 120 days₹18.4L overdue on the Kharadi agreementExpansion enquiry open
Risk is scored by rules: no discussion, seat reduction, no engagement, overdue invoices, disputes and complaints.
Northstar Labs, Kharadi Annexe
- Seats
- 48
- Expiry
- 31 Jan 2028
- Current rate
- ₹11,900
- Centre target today
- ₹12,600
- Outstanding on this agreement
- ₹0
- Past concessions
- 1 rent-free month (2024)
Illustrative data: Altura Workspaces and Northstar Labs are fictional. Screens are faithful renderings of rivonOS.
Renewal exposure, before it bites
Leadership sees how much contracted revenue comes up for renewal in the next 30, 60, 90 and 180 days, and which agreements make it up. In the example, ₹7.9 Cr across 23 agreements is up within six months.
- Within 30 days₹1.2 Cr (3 agreements)
- Within 60 days₹2.6 Cr (7 agreements)
- Within 90 days₹4.1 Cr (12 agreements)
- Within 180 days₹7.9 Cr (23 agreements)
- Halcyon Health, KharadiRenewal action
Why: Renewal in 41 days and no proposal sent
- Northstar LabsPO renewal
Why: PO-ALT-24097 expires 31 Dec. The January invoice will be held without a new PO
- Atlas Freight, Viman NagarCollection follow-up
Why: ₹7.9L is 64 days overdue and nobody has called in 7 days
- Copperline Media, BanerQuote follow-up
Why: Quote sent 6 days ago with no reply
The full list
Everything in agreements, renewals and the client lifecycle that is live today.
Agreements
- Agreements created from accepted quotes
- Deviation from the approved quote goes back for approval
- Agreement approval needs a second person
- Templates you maintain, produced as PDF
- Signed versions that cannot be edited
- Amendments recorded against the agreement
- Lock-in, notice, escalation and deposit terms
- Obligations with dates and reminders
Renewals
- Renewals created automatically at 180, 90, 60 and 30 days
- Rule-based risk score: no discussion, seat reduction, no engagement, overdue invoices, disputes, complaints
- Next actions with the reason, turned into tasks in one click
- Renewal exposure by window, centre and region
Client lifecycle
- Onboarding checklists
- Seat allocation at move-in
- Service requests with SLAs
- Move-out with lock-in and notice checks
- Expansion opportunities linked to the account
Integration status
- Available today
- Agreement PDFs from your templates
- Signed versions recorded in rivonOS
- Email reminders for obligations
- Planned, not available yet
- E-signature (for example Leegality, Digio or DocuSign)
Questions operators ask
Can we use our own agreement template?
How is signing recorded?
Does it handle amendments and seat changes?
How is renewal risk scored?
What happens when a client wants to leave early?
See how rivonOS would work across your centres.
One hour with the people who built it, using your own centres. If rivonOS isn't the right fit, we'll tell you.