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Draft for legal review. This page has not yet been reviewed by counsel and is kept out of search engines until it has. It describes our current practices in plain language.

Grievance officer

If you are unhappy with how rivonOS has handled your personal data, tell us here first. We take every complaint seriously and answer in writing.

Draft last updated 7 October 2026

How to reach the grievance officer

Email
privacy@rivonos.com, with “Grievance” in the subject line

What to include

  • Your name and the email address or phone number you gave us.
  • What happened, and when.
  • What you would like us to do, for example correct or delete your data.

Please do not send copies of identity documents unless we ask for them to confirm who you are.

What happens next

  1. We confirm that we have received your complaint.
  2. We look into it and may ask you for more details.
  3. We reply in writing with what we found and what we have done, within the period the DPDP Rules allow, which is at most 90 days.

If you are not satisfied

If our answer does not resolve your complaint, you can complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.